Fair Housing - Maintenance and Management

Fair Housing for Maintenance and Management

Thursday, August 17, 2023

10 am - 11:30 am

AAGNO Training Room or Zoom

The Session will cover:

Fair Housing: Tools You Can Use to Avoid Getting Nailed"

Fair Housing mistakes can be costly and many of the common complaints are avoidable if personnel is knowledgeable and well trained. In this interactive session, maintenance professionals and service providers will learn how to prevent discrimination by handling resident and guest interactions with professionalism and according to Fair Housing guidelines. Ideal for those new to the industry or needing continuing education, participants will leave with a thorough understanding of the Fair Housing laws and their responsibility as industry professionals. In this session maintenance teams and service providers will:

•  Learn he nuts and bolts of Fair Housing 
• Identify examples of ratchet behavior 
• Discover best practices to avoid getting nailed 
• Find out how you measure up

Instructor: National Speaker Katie Rigsby

Cost: $45.00 per person

NAA Credential holder will earn 2 cec